Contact information
Contact Us – Chérie Gal
We’re here to assist you with any questions regarding your order, custom services, or general inquiries.
Customer Support
For all inquiries, please contact us via email:
mch3riecustoms@gmail.com
Response Time
Please allow 24–48 hours for a response during business days.
Responses may take longer during high-volume periods or holidays.
Order Inquiries
When contacting us about an order, please include:
- Your order number
- Full name used at checkout
- Details of your request
This helps us assist you as quickly as possible.
Business Hours
Monday – Friday: 10:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed
Important Notice
Before reaching out, please review our Refund Policy and Terms of Service, as they answer most common questions regarding orders, processing times, and modifications.